Business software is getting smarter, and Zoho is leading this transformation with a powerful announcement. The company has rolled out free agentic AI tools that promise to change how businesses handle their daily operations. These aren’t just simple automation features. They’re intelligent agents that think, learn, and act on your behalf. Whether you run a small startup or manage a growing enterprise, these tools can save you hours of manual work every single week.
Ask Zia: Takes Control of Your Email Workflow
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Zoho Workplace has introduced something exciting for anyone who feels overwhelmed by their inbox. The platform now features Ask Zia, a conversational AI assistant that understands what you need and delivers it quickly.
Here’s what makes this special. You can simply ask Zia to find specific emails without scrolling through hundreds of messages. Need a summary of a long email thread? Zia handles it in seconds. Even better, you can tell Zia to draft and send emails on your behalf. The entire Zoho Workplace suite, which includes Zoho Mail, Zoho Sheet, Zoho Tables, and Zoho Cliq, now works together to make communication faster and more intuitive. You can literally handle routine tasks without lifting a finger.
Never Miss A Sales Opportunity Again
Sales teams will love the new Lead Generation Agent built into Zoho Mail. This smart feature automatically scans through your unread emails, looking for potential sales inquiries. When it finds one, it doesn’t just flag it. The agent converts these inquiries into actionable leads right away.
Think about how much time your team spends on emails to find genuine business opportunities. This AI agent does all that heavy lifting automatically. Your sales team can focus on closing deals instead of hunting for them in crowded inboxes.
Zoho Tables Becomes Your Smart Database Partner
Data management just got significantly easier with the enhanced version of Zoho Tables. Setting up a database used to take time and technical knowledge. Now you can quickly create databases with sample data, fuel them, and be ready to make templates.
But the real magic happens with the AI-driven features. Tables include sentiment, analysis, and language detection capabilities. What does this mean for you? Your datasets become intelligent. The system can understand the tone and intent behind your information. It recognizes the emotional context in customer feedback or team communications. This helps you make better decisions based on deeper insights into your data.
Customer Support Improvement
Zoho Desk already provides special AI agents that are focused on ticket management. One of the most impressive features is the Resolution Expert Agent, which changes the way support teams operate.
Whenever your team closes a ticket related to a customer, this AI agent records the solution. It develops condensed versions and stores them as reference materials. If similar problems arise in the future, your support team can easily resolve them much faster with such documented solutions. This forms a self-learning support system that becomes smarter with each ticket. Your team is more efficient, and customers are served at a faster pace.
AI-Based Recruitment: Smarter Hiring
Locating the proper talent is a hard task, and now, thanks to the AI-powered features, Zoho Recruit makes it easier. The platform has smart Candidate and Job Matching, which will search through the resumes and job descriptions to propose the perfect matches.
An AI-Assisted Assessment Generator is also available for recruiters. The tool will produce role-specific assessments with questions, answers, and weighted scores. You will no longer need to take hours to develop evaluation material. The AI knows what is needed and develops relevant assessments automatically.
The Future Of Business Operations Is Here
The agentic AI at Zoho is beyond automation. These tools do not simply take orders. They understand the context, make smart decisions, and act on their own. With the implementation of this technology into its ecosystem, Zoho assists companies in automating daily processes and improving the decision-making process.
The result? Your staff will be able to concentrate on value-added activities that drive the business. Intelligent agents that do not fatigue. This puts Zoho in the position of a true leader in intelligent business software that knows what businesses need in the modern world.
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